Flexible Payment Options and Insurance Coverage

At Hope Mountain Behavioral Health, we aim to make accessing mental health care as straightforward and stress-free as possible. Whether you prefer to use insurance, self-pay, or explore out-of-network options, we’re here to support you in finding the best fit for your needs.

Insurance We Currently Accept

We are proud to partner with select insurance providers to make therapy more accessible to our community. Currently, we accept the following:

  • Colorado Medicaid (Regions managed by Colorado Access and Colorado Community Health Alliance)

  • CHP+ (Child Health Plan Plus managed by Colorado Access)

  • Kaiser Permanente (PPO Plans)

If you are unsure whether your plan is covered, please contact us for assistance, and we’ll help you navigate your benefits.

Superbills for Out-of-Network Benefits

For clients who wish to use insurance we don’t yet accept, we offer superbills that can be submitted to your insurance provider for reimbursement. Many insurance plans offer partial or full reimbursement for out-of-network services, depending on your benefits.

Affordable Self-Pay Options

We understand that not everyone has insurance or prefers to use it for therapy. That’s why we offer several affordable self-pay options, ensuring you have access to the care you need at a price that works for you. Our self-pay rates are competitive and designed to fit various budgets, with additional discounts available through our Sliding Scale Program.

Exciting Updates: Expanding Our Insurance Network

We’re actively working to expand the list of insurance providers we partner with to increase accessibility for our clients. By Summer 2025, we expect to accept several major private insurance plans, including:

  • Cigna

  • Aetna

  • United Healthcare

  • And More!

As these plans become available, we’ll provide updates here on our website and notify our clients directly.

Personalized Support for Payment Questions

We know that navigating insurance and payment options can be overwhelming. Our team is here to guide you through the process, from verifying your benefits to helping you understand reimbursement options for out-of-network care.

Start Your Journey Today
If you have any questions about insurance, payment options, or our sliding scale program, please reach out to us at (719) 465-0900 or admin@myhopemountain.org. We’re here to help make your mental health care journey as smooth and accessible as possible.

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Understanding Colorado Medicaid

We get many comments and concerns regarding how difficult Medicaid is to navigate. We'd like to offer some clarity! Simply put, Colorado Medicaid is split into seven regions, and they’re called RAEs (Regional Accountability Entities).  These RAEs all have contracts with Medicaid and, from our understanding, they compete for counties just like we compete for your business.

Learn how Colorado Medicaid fits everything together, visit: coloradohealthinstitute.org

As of late, what’s been confusing for a lot of people (no, you’re not alone) is that on July 1, 2018, the contracts switched, and some new RAE’s came in.  Put another way, things got thrown out of whack and confused everyone.

To make matters hairier, they changed the way they assign (attribute) a person to a RAE.  Really, all you need to know concerning your behavioral health benefits is that how they assign you to a RAE is no longer based off the county you live in.  Now it’s figured by four different criteria, in a certain order.

Below are the four criteria:

  • Utilization

  • Family Connection

  • Proximity

  • Member contact with enrollment broker

In other words, based on these four determinants, you may have gotten put into a RAE that is in a different county than you live. If this is the case, don’t fret.  It’s not a problem if you want to see a therapist that is in the RAE you live in.

For example, you may live in El Paso County (the green area) but be in the Colorado Access RAE (the dark blue area) because your primary doctor’s office is in Denver or Castle Rock.  One of the main ways they determine which RAE you’re in is by where your primary doctor is (utilization).  There is something you can do to see a therapist in El Paso County though.  In this case, you have two choices (that we know of anyway):

  1. Switch doctors (to one in your county), and see the therapist of your choice in your county.

  2. Keep your doctor, and see a therapist in the same county as him/her.

If you feel it best to switch to your own county, it’s simple.  Just call Health First Colorado (Colorado's Medicaid Program), 303-866-2993, and have them switch you to the RAE of the county you live in.  In our above example, for instance, the person would have to choose a primary doctor in El Paso County to see a therapist in El Paso County.  

It’s important to keep in mind, however, that they don’t switch you to the new RAE until the 1st of the following month.

More questions? Please Contact Us, we’d love to hear from you.